Early Bird: $69/mo locked in forever — for signups before June 30, 2026 (30% off regular $99/mo). Claim it now →
Meet Hugo Job Pipeline Missed Calls Pricing Login Start Free Trial — $69/mo early bird →
⚡ AI Receptionist for Tradies

Sack your
receptionist.

PropOps catches every lead, responds in 3 seconds, and tracks every job from inquiry to payment. Hugo works 24/7 — even when you're under a sink.

PropOps full dashboard view

Industry Coverage

Works for your trade.

Select your trade type when setting up Hugo — tailored responses from day one.

Operator type selector — 17 trade categories

Industry Coverage

Works for your trade.

Select your trade type when setting up Hugo — tailored responses from day one.

Operator type selector — 17 trade categories



Meet Hugo

Your AI receptionist.
Responds in 3 seconds.

While you're on a roof, under a sink, or in a crawl space — Hugo texts every incoming lead instantly, in your voice, and books the job for you.

Hugo AI response to Sarah — plumbing lead
Hugo AI response to Sarah — detail view
💥 $BOOM moment

You were under a sink at a Mosman townhouse. Sarah from Bondi just sent a hipages enquiry for an emergency hot water replacement. No one answered. Hugo texted her back in 3 seconds: "G'day Sarah, this is [Your Name] from [Your Business]. Thanks for your message! I'm on a job right now — I'll call you back in 2 hours to sort out a time. Can you tell me a bit more about the job?" Sarah replies. Job booked. $3,400.

Hugo Setup

Trained on your business.
Sounds like you.

Hugo asks 11 questions about your business — your tone, your services, your prices, your areas. Takes 5 minutes. After that, every response sounds like you wrote it.

  • Personalised responses — every text uses your name and business
  • Service-aware — knows what you do and don't take on
  • Area-aware — knows your service zones
  • Tone-matched — casual, professional, or somewhere in between
Hugo onboarding Q1 of 11
Hugo onboarding — catch missed calls setup
AI response panel with conversation history

Job Pipeline

Every job.
One screen.
Inquiry to payment.

No spreadsheets. No WhatsApp threads. No Post-its on the van dashboard. Every job moves through 7 stages automatically.

New Contacted Quoted Booked In Progress Complete Paid
  • Kanban view — drag jobs between stages
  • Recurring billing — set it once, invoice automatically
  • Invoicing built-in — send invoices directly from the job card
  • Lead source tracking — hipages, Airtasker, ServiceSeeking, referral, walk-in
PropOps job kanban pipeline

Missed Calls

Never lose a job again.

Set up call forwarding in 60 seconds. When a call goes unanswered, Hugo texts the customer back before they've even opened Google to find someone else.

Call forwarding setup modal — carrier selection
Call forwarding setup — full view with MMI code
💥 $BOOM moment

It's a Saturday arvo. You missed 3 calls while on a roof in Parramatta. That's not 3 missed calls — that's potentially $12,000 in missed jobs. With PropOps call forwarding, Hugo texted all 3 back within 10 seconds. Two replied. Both booked.

1

Pick your carrier

Telstra, Optus, Vodafone, TPG — we've got the code ready

2

Dial the MMI code

One tap on your phone — takes 10 seconds

3

Done. Hugo's live.

Every unanswered call triggers an instant Hugo text


Instant Alerts

SMS. Email.
Daily digest.
Pick all three.

Every new lead. Every job update. Every payment. Delivered exactly how you want it — straight to your phone or inbox.

SMS Alerts
Instant text when a new lead comes in
Email Alerts
Full lead details to your inbox
Daily Digest
End-of-day summary: jobs, pipeline, revenue
Settings top — SMS and email alert toggles
Settings bottom — notification email setup
Settings — leads and forwarding configuration

Lead Detail

Everything in one place.

Name, number, suburb, AI response, quote, invoice — one screen. No switching tabs. No copy-pasting. Move jobs through the pipeline with one click.

Lead detail — James — contact info, AI response, history
Lead detail — Sarah — full view

Walk-ins & Phone Calls

Phone rings.
Add the job
in 10 seconds.

Not every job comes through hipages. When someone calls direct, or walks in, add them to your pipeline instantly. No sticky notes. No "I'll do it later."

  • Customer Name, Phone, Email, Suburb
  • Job Type & Description — what's the job, what's needed
  • Source — phone, walk-in, referral, social
  • Instantly tracked in your pipeline
Add New Job modal — customer details form

Real Support

AI handles the routine.
Humans handle the rest.

Stuck? Questions about set up? Live chat is open. Real people. Real answers. Usually under 3 minutes.

Crisp chat widget — messages and articles
Crisp messages open — support chat
Crisp voice recording interface

Help Center

Built-in knowledge base.
Search. Click. Done.

Every article you need — getting started, call forwarding, email alerts, pricing — searchable and right there in the dashboard. No Googling, no digging through emails.

  • Getting Started guide
  • Email Notifications setup
  • How PropOps Handles Leads
  • What is PropOps
  • Pricing & Plans
  • Guided setup with Hugo
Help center — full articles view
Crisp home — articles list with search
Crisp home duplicate — articles and chat
Help modal — Hugo reference

Pricing

Dead simple pricing.

All features. All trades. Flat rate. No per-lead fees, no surprise charges, no commission.

🔥

Early Bird: $69/mo locked in forever

Sign up before June 30, 2026 and pay $69/mo for life — that's 30% off the regular $99/mo price. The moment you sign up, your rate is locked. Forever. Even when we raise prices.

Save 17%
Annual
$ 999 /yr
Equivalent to $83/mo
Pay once, covered for a year. Same features, two months free.
  • Everything in Monthly
  • 2 months free vs monthly
  • Priority support
  • Lock in current pricing
Start Free Trial →
Supported Trades

Works for every trade.

Hugo knows the language of your industry.

🔧 Plumber
⚡ Electrician
🌿 Lawn Care
🏊 Pool Cleaning
🧹 Carpet Cleaning
🐛 Pest Control
🧽 Commercial Cleaning
🧱 Bricklayer
🪨 Concreter
🎨 Painter
🏗️ Renderer
🛁 Tiler
🪞 Plasterer
🔩 Roofer
🪵 Fencer
💧 Waterproofer
+ Tradie (general)
PropOps — Sack Your Receptionist. Hugo Catches Every Lead.
Early Bird: $69/mo locked in forever — for signups before June 30, 2026 (30% off regular $99/mo). Claim it now →
⚡ AI Receptionist for Tradies

Sack your
receptionist.

PropOps catches every lead, responds in 3 seconds, and tracks every job from inquiry to payment. Hugo works 24/7 — even when you're under a sink.

PropOps full dashboard view

Industry Coverage

Works for your trade.

Select your trade type when setting up Hugo — tailored responses from day one.

Operator type selector — 17 trade categories

Industry Coverage

Works for your trade.

Select your trade type when setting up Hugo — tailored responses from day one.

Operator type selector — 17 trade categories



Meet Hugo

Your AI receptionist.
Responds in 3 seconds.

While you're on a roof, under a sink, or in a crawl space — Hugo texts every incoming lead instantly, in your voice, and books the job for you.

Hugo AI response to Sarah — plumbing lead
Hugo AI response to Sarah — detail view
💥 $BOOM moment

You were under a sink at a Mosman townhouse. Sarah from Bondi just sent a hipages enquiry for an emergency hot water replacement. No one answered. Hugo texted her back in 3 seconds: "G'day Sarah, this is [Your Name] from [Your Business]. Thanks for your message! I'm on a job right now — I'll call you back in 2 hours to sort out a time. Can you tell me a bit more about the job?" Sarah replies. Job booked. $3,400.

Hugo Setup

Trained on your business.
Sounds like you.

Hugo asks 11 questions about your business — your tone, your services, your prices, your areas. Takes 5 minutes. After that, every response sounds like you wrote it.

  • Personalised responses — every text uses your name and business
  • Service-aware — knows what you do and don't take on
  • Area-aware — knows your service zones
  • Tone-matched — casual, professional, or somewhere in between
Hugo onboarding Q1 of 11
Hugo onboarding — catch missed calls setup
AI response panel with conversation history

Job Pipeline

Every job.
One screen.
Inquiry to payment.

No spreadsheets. No WhatsApp threads. No Post-its on the van dashboard. Every job moves through 7 stages automatically.

New Contacted Quoted Booked In Progress Complete Paid
  • Kanban view — drag jobs between stages
  • Recurring billing — set it once, invoice automatically
  • Invoicing built-in — send invoices directly from the job card
  • Lead source tracking — hipages, Airtasker, ServiceSeeking, referral, walk-in
PropOps job kanban pipeline

Missed Calls

Never lose a job again.

Set up call forwarding in 60 seconds. When a call goes unanswered, Hugo texts the customer back before they've even opened Google to find someone else.

Call forwarding setup modal — carrier selection
Call forwarding setup — full view with MMI code
💥 $BOOM moment

It's a Saturday arvo. You missed 3 calls while on a roof in Parramatta. That's not 3 missed calls — that's potentially $12,000 in missed jobs. With PropOps call forwarding, Hugo texted all 3 back within 10 seconds. Two replied. Both booked.

1

Pick your carrier

Telstra, Optus, Vodafone, TPG — we've got the code ready

2

Dial the MMI code

One tap on your phone — takes 10 seconds

3

Done. Hugo's live.

Every unanswered call triggers an instant Hugo text


Instant Alerts

SMS. Email.
Daily digest.
Pick all three.

Every new lead. Every job update. Every payment. Delivered exactly how you want it — straight to your phone or inbox.

SMS Alerts
Instant text when a new lead comes in
Email Alerts
Full lead details to your inbox
Daily Digest
End-of-day summary: jobs, pipeline, revenue
Settings top — SMS and email alert toggles
Settings bottom — notification email setup
Settings — leads and forwarding configuration

Lead Detail

Everything in one place.

Name, number, suburb, AI response, quote, invoice — one screen. No switching tabs. No copy-pasting. Move jobs through the pipeline with one click.

Lead detail — James — contact info, AI response, history
Lead detail — Sarah — full view
  • Contact info — name, phone, email, suburb, source
  • Hugo's AI response — see exactly what was sent to the customer
  • History timeline — every event from enquiry to payment
  • Quote & invoice fields — set the price, send the invoice
  • Stage buttons — move to Contacted → Quoted → Booked → Complete → Paid in one click
  • Notes — internal notes only you see

Walk-ins & Phone Calls

Phone rings.
Add the job
in 10 seconds.

Not every job comes through hipages. When someone calls direct, or walks in, add them to your pipeline instantly. No sticky notes. No "I'll do it later."

  • Customer Name, Phone, Email, Suburb
  • Job Type & Description — what's the job, what's needed
  • Source — phone, walk-in, referral, social
  • Instantly tracked in your pipeline
Add New Job modal — customer details form

Real Support

AI handles the routine.
Humans handle the rest.

Stuck? Questions about set up? Live chat is open. Real people. Real answers. Usually under 3 minutes.

Crisp chat widget — messages and articles
Crisp messages open — support chat
Crisp voice recording interface

Help Center

Built-in knowledge base.
Search. Click. Done.

Every article you need — getting started, call forwarding, email alerts, pricing — searchable and right there in the dashboard. No Googling, no digging through emails.

  • Getting Started guide
  • Email Notifications setup
  • How PropOps Handles Leads
  • What is PropOps
  • Pricing & Plans
  • Guided setup with Hugo
Help center — full articles view
Crisp home — articles list with search
Crisp home duplicate — articles and chat
Help modal — Hugo reference


Ask Hugo instead

Got questions? Hugo’s got answers — and handles your entire onboarding.

Skip the static FAQ. Hugo is your live assistant — answers questions instantly, helps you set up, and walks you through every feature before you even sign up.