🌏 Real conversations. Real proof.

Hugo speaks your customer's language.
All 40 of them.

🇸🇦 Arabic customer — plumber enquiry, live chat

Hugo Online

!مرحبا! أنا هوغو، مساعدك الذكي

كيف أقدر أساعدك اليوم؟ 🤙

أحتاج سباك ضروري — المطبخ فيه تسريب ماي كبير

!أكيد، أقدر أساعدك

وين موقعك بالضبط؟ عشان أرسلك أقرب سباك متاح اليوم 📍

في منطقة باراماتا — محتاجه اليوم لو ممكن

تمام! عندنا سباك متاح في باراماتا اليوم. خليني أحجزلك موعد

ممكن اسمك ورقم تلفونك عشان أأكد الحجز؟ ✅

Live conversation — Hugo auto-detected Arabic, responded instantly.

🇨🇳 Mandarin customer — trade job enquiry, live chat

Hugo Online

你好！我是Hugo，你的智能助手 🤙

今天有什么可以帮你的？

我家厨房水龙头漏水很严重，需要找一个水管工

没问题！我可以帮你安排水管工。

你在哪个区？我帮你找最近的师傅 📍

我在Chatswood，今天能来最好

好的！Chatswood今天有师傅可以上门。我帮你预约。

请告诉我你的名字和电话号码，我马上确认预约 ✅

Auto-detected Mandarin. Zero setup required.

✅ Reads, writes & speaks 40 languages

✅ Zero setup — Hugo auto-detects customer language

✅ Every lead understood. Every booking captured.

✅ Sounds natural — not robotic translation

🇸🇦🇨🇳🇻🇳🇮🇳 🇰🇷🇯🇵🇪🇸🇫🇷 🇩🇪🇮🇹🇧🇷🇷🇺 🇹🇷🇮🇩🇲🇾🇹🇭 🇬🇷🇳🇱🇵🇱🇸🇪 🇳🇴🇩🇰🇫🇮🇨🇿 🇭🇺🇷🇴🇧🇬🇭🇷 🇸🇰🇸🇮🇺🇦🇮🇱 🇮🇷🇵🇰🇧🇩🇱🇰 🇰🇪🇿🇦🇵🇭🇦🇺

⚡ Meet Hugo — your 24/7 receptionist

Hugo sounds like you.
Not a robot.

Hugo asks 10 questions about your business. Your services, your tone, your service zones, your pricing. After that, every response sounds like you wrote it — just sent in 3 seconds while you're under a sink.

Chat in your language:

Start free trial →

Hugo

Sparky, plumber, painter —
who shows up? Hugo.

Hugo answers your job enquiries in 3 seconds, 24/7. Qualifies the lead, books the call, quotes your rates. You keep doing the work. Hugo handles the admin.

Meet Hugo

Hugo — answers calls, books jobs, quotes rates

No password · tap link in text · 14-day trial starts instantly

— or sign up with email —

You're in! We'll send your login details shortly.

14-day free trial · $69/mo early bird (locked forever) · No payment until day 15

23 TRADES COVERED

🔧 Plumber ⚡ Electrician 🏗️ Builder 🎨 Painter 🧱 Bricklayer 🪵 Carpenter 🏠 Roofer 🪣 Concreter 🪟 Tiler 🏚️ Plasterer 🌿 Lawn Care 🌳 Landscaper 🏊 Pool Cleaning 🧹 Carpet Cleaning 🪲 Pest Control 🧽 Commercial Cleaning 🚪 Fencer 🔒 Locksmith 📦 Removalist 🖌️ Renderer 🔧 Appliance Repair 🏢 Small Business 🏠 Property Management

LIVE NETWORK

Eagle's Eye — Your Live Network Map

See your leads, tradies & operators in real time. Your service area. Your network. Live.

Eagle's Eye live network map showing leads, operators and service areas

Live leads in your area

Nearby operators & tradies

Your service radius

Live Demo — No Signup Required

Watch Hugo respond to a job enquiry

This is exactly what your dashboard looks like. Hit the button — watch Hugo respond in real time.

— Job Pipeline

LIVE

Enquiry Type Source Hugo Response Time

Tap to see a new lead arrive and get responded to in seconds

✓

That just happened in under 5 seconds. Ready to try it on your real enquiries?

Start 14-day free trial →

See Hugo in Action

See how Hugo replies to new job enquiries in 3 seconds — 24/7, no missed jobs ↑

<3s

Average response time

24/7

Always on, never misses

$69

Per month — locked for life

5 min

Setup, start to finish

The Problem

You're on the tools.
Leads go cold.

📵

On-site = phone off

You can't answer calls on a roof, under a sink, or in someone's switchboard. Every missed call is a job gone to the next tradie.

⏱️

First to respond wins

Customers send the same enquiry to 3 tradies. They book whoever replies first. If that's not you, it's money out of your pocket.

🌙

Enquiries don't stop at 5pm

Half your leads come in after hours. A robot voicemail doesn't book jobs — Hugo sounds like you and does.

How It Works

Set up in 10 minutes. Hugo handles the rest.

Tell Hugo about your business

Answer 10 questions — trades, areas, pricing
Hugo responds exactly like you would
One-time setup, under 10 minutes

One-time setup

Enquiries come in — Hugo answers

Email, web form, or phone. Hugo replies in 3 seconds with your rates, availability, and qualifies the lead. No "I'll get back to you."

Hugo on phone call — handles every enquiry 24/7

📱 Instant push notification — every single enquiry

Fully automatic

You get the hot leads, ready to book

Only serious, qualified leads reach you
Admin already done — just show up
More jobs, less time on the phone

More jobs booked

Features

Your full-time receptionist for less than a coffee a day

⚡

3-second responses, 24/7

Replies in under 3 seconds, every time
Nights, weekends, public holidays — always on
Competitors go to voicemail. You book the job.

🎯

Lead qualification built in

Asks location, scope, timeline, budget
Only serious leads reach you
Tyre-kickers filtered out automatically

💬

Sounds exactly like you

Learns your tone, trade, and rates
Customers can't tell it's Hugo, not you
Every reply sounds human — not a bot

📋

Your rates, your quotes

Tell Hugo your pricing once
Hugo quotes it accurately, every time
No more "I'll need to come have a look"

Hugo with checklist — accurate quoting and invoicing

📞

Phone + email + web enquiries

Email portals, web forms, missed calls
Hugo covers every channel
Nothing falls through the cracks

Hugo on laptop — quotes, bookings and portal sync

📱

See every lead in your dashboard

Full conversation history per lead
See what was quoted, follow up with context
Push notifications on every enquiry

Hugo texting — push notifications and SMS leads

🔧 Built for Tradies

🔧

23 Trades Covered — Hugo Knows Your Industry

Plumbers, electricians, builders, painters + 19 more
Learns your trade, pricing, service areas
ServiceM8, Tradify — neither does this

Hugo boss with clipboard — managing your trade business

🔧

Trade-specific knowledgeHugo knows the difference between a gas and electric HWS, a single-phase and three-phase job, a full reno and a patch job.

💰

One extra job covers the cost 10xAverage tradie job value $700+. Hugo costs $69/mo. The maths is a no-brainer.

⛔

No competitor offers thisServiceM8, Tradify, Fergus — none of them include Hugo answering enquiries in 3 seconds.

The Difference Is Obvious

Directories store your name.
Hugo runs your business.

Three reasons tradies who've made the switch don't look back.

≡ Directory Sites

✦ Hugo

✕ Your name on a list. Customer calls at 7am — you're already on the tools. By the time you call back, they've booked someone else.

✓ Picks up the phone at 7am — and every hour after. Qualifies the lead, gives a rough quote range, and locks in a booking while you're finishing the job.

✕ Static profile. You update it manually. Doesn't know your rates, your service area, or what jobs you actually want.

✓ Knows your business inside out. Your rates, your service area, every job at every address — and gets sharper the longer you use it.

✕ Directories just drop the lead in your inbox. Every callback, follow-up, and booking confirmation is still on you — after a full day on the tools.

✓ Runs intake, follow-ups, and confirmations while you're working. Customers get a response in seconds. You get a full job sheet waiting at knock-off.

Stop paying to be on a list. Start having a receptionist who never clocks off.

⚡ Zero Setup

Hugo Auto-Detects
Your Trade Portals

Forward one email. Hugo does the rest — no filters, no settings, no tech skills needed.

Forward one email

From any trade portal to your PropOps address. One email. That's it.

Hugo auto-detects the portal

Parses the email headers and matches the sender — fully automatic.

Hugo confirms & goes live

You get a confirmation and the portal shows 🟢 Connected on your dashboard.

✅ Hipages connected — I'll capture your leads from here.

Supported Portals — All Auto-Detected

Hipages ServiceSeeking Airtasker Oneflare Bark Facebook Google Business

Set and forget — Hugo captures every future lead automatically.

Pricing

One job pays for a year.

14-day free trial. No payment until day 15. Cancel anytime.

30% OFF — BEFORE JUNE 30

Early Bird

$69/mo

AUD

⚡ Locked at $69/mo forever — goes to $99/mo after June 30

✓ Hugo — 24/7 receptionist
✓ Unlimited job enquiry responses
✓ Lead qualification & scoring
✓ Instant push notifications
✓ Custom rates & service zones

Start Free Trial

See exactly what you get

Every lead, every conversation, every quote — all in one place. Set up in minutes.

Customize Your Hugo

Train Your Hugo

Your Leads Pipeline

Email Management

TRUSTED ACROSS AUSTRALIA

One dashboard handles every enquiry — phone, email, web form

Hugo handshake — trusted partnerships across Australia

Google Hipages Your website Phone + any email source

"I was on a job site all day. Hugo booked three callbacks and quoted two hot water repairs. I didn't touch my phone once."

Early access user, Sydney

FAQ

Straight answers

Hugo has answers — or just

Does Hugo actually sound like me, or is it obviously a robot?

Hugo learns your voice. You tell it your tone (casual Aussie, professional, etc), your common phrases, your service area slang. Customers generally don't know it's Hugo — they just think you've got your admin sorted.

What happens when someone asks something Hugo doesn't know?

Hugo will say "let me get the boss to call you about that" and flag the lead for your attention. It never makes stuff up. You get notified so you can follow up directly.

Does it work for my trade specifically?

We cover 21 trades: plumbers, electricians, builders, painters, bricklayers, carpenters, roofers, concreters, tilers, plasterers, renderers, lawn care, landscapers, pool cleaners, carpet cleaners, pest control, commercial cleaners, fencers, locksmiths, removalists, and appliance repair. If yours isn't on the list, contact us — we add new trades regularly.

What's the early bird price lock about?

We're launching at $69/mo. After June 30, 2026, new signups pay $99/mo. If you sign up before June 30, your price is locked at $69/mo for life — it never goes up. No asterisks, no fine print.

Do I need to change how customers contact me?

No. Hugo connects to your existing email and can handle enquiries from any web form. You don't need to tell customers anything different — they contact you the same way they always did, Hugo just replies faster.

Can I cancel anytime?

Yes. No contracts, no lock-in. Cancel anytime and you won't be billed again. The 14-day free trial doesn't require a credit card.

Stop losing jobs to your voicemail.

Hugo replies in 3 seconds. You keep doing the work. That's the deal.

You're in! Check your email for login details.